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CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at 0425 205 923 or send us an email at

maxine@bohemianspirit.com.au

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SHIPPING

FAQ

How do I track my order?
 

We will provide you a tracking number via Australia Post. 

 

 

 

What are your delivery options?
 

We utilise the services of Australia Post.

 

How do I return an item?
 

Our returns policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be in the same condition that you received it. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the refund amount will only be for the original cost of the item (excluding shipping costs).

How can I contact your couriers?
 

We do not use couriers, our items are posted through Australia Post. 

 

 

 

Do you provide International delivery?
 

Please get in touch with us regarding International Orders as postage rates vary.

 

 

 

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